Delivery & Returns

Delivery Times

Delivery times will vary depending on the item purchased. We will inform you of estimated delivery time at the time of purchase, but during particularly busy periods we may experience delivery delays. If we are experiencing any delays, we will inform you via email.

If you have any questions or concerns about your delivery, or need to change the delivery address, please email info@migrateart.com.

Cancellations

All requests for cancellations or changes must be made within 24 hours of your order being placed. Unfortunately we cannot accommodate any requests made after this time, as the artwork will have been sent to our framing partner or will have been packaged ready to be shipped to you.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@migrateart.com. If your return is accepted, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@migrateart.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

You have 90 days from the time of receiving a notification of shipping fulfilment to let us know you if you do not receive your order. After this 90 day period, we are no longer able to track items and can not be held responsible for missing items.

Wallpaper*

Mona Hatoum’s striking print, The Blues no. 1-12.7.2020-21 makes an impression in Wallpaper’s top 10 prints to see at London’s Original Print Fair 2023.

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GQ Magazine

Turner prize winning sculptor Richard Long has collaborated with Migrate Art to support earthquake relief efforts in Syria and Lebanon.

FAD Magazine

“Fingerprints are both universal and individually unique.” Richard Long’s words sum up his photopolymer etching which featured in FAD Magazine. The creation, ‘War Paint On Slate’, was in collaboration with Migrate Art in response to earthquake relief efforts in Syria and Lebanon.

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House & Garden

Christmas and art combine as the unique silk scarves of Migrate Art’s Moral Fibres project features as a go-to present for any art lover come December 25.

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Juxtapoz

Radio Juxtapoz shared a very special episode unpacking how art can drive social change, using our collaboration with Love Welcomes, Moral Fibres as a worthy reference point.

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Evening Standard

After raising more than £200,000 in proceeds for his viral print, The Standard followed up with Idris Khan to learn his reaction – it was as perfect as you’d expect.

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Evening Standard

On March 21 the stark Ukrainian blue and yellow of Idris Khan’s print, I Thought We Had More Time… was seen everywhere across the streets of the UK. The Evening Standard told the important story behind it.

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The Art Newspaper

Idris Khan’s Ukraine print was given a special mention in The Art Newspaper, alongside an update on the incredible amount of money it had raised.

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Juxtapoz

Art can be a force for change – but the road is not linear. In this first-person article, our founder Simon Butler tells the inspiring story of Migrate Art’s origins, unpacking how the organisation has grown in tandem with its projects, and the inspiring artists and works that have helped to bring it to life.

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TIME

When Myanmar’s political system was turned on its head in February 2021, art sprung. In this Time feature, our protest poster project was featured as an example of the way Myanmar’s artists were capturing the resistance, and using art as an empowering disrupter in the country.

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Financial Times

From war zones to art - The Financial Times featured Migrate Art’s Scorched Earth in a poignant reflection of the project’s purpose, and the important message behind it.

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Hypebeast

The powerful story behind Scorched Earth featured in Hypebeast ahead of the charity auction.

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Artnet

Artnet led with Scorched Earth’s origins – where the ashes lay, and how they ended up on the canvases of some of the world’s most renowned contemporary artists.

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FAD Magazine

FAD Magazine shared a backgrounder on Migrate Art’s work as it exhibited and auctioned the works of Scorched Earth.

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Evening Standard

Our Masks for Meals face coverings made the Evening Standard’s listicle of best face masks to buy as we headed into the Coronavirus pandemic’s first winter in the UK.

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Dazed Media

Dazed led with Anish Kapoor’s special contribution to Multicolour ahead of its charity auction in London.

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Evening Standard

Multicolour made a splash in this feature in the Evening Standard, outlining the poignant origins to the project, and our organisation.

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Artnet

Artnet leads with Sara Shamma’s creation for Multicolour – Alien: Two Heads. The article details the project and its upcoming auction.

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